Experienced Customer Service & Office Administrator at Turner Morris

Arvada, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

28.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Office Administration, Organization, Reliability, Detail-Oriented, Communication, Professional Demeanor, Microsoft Office Suite, Bilingual, Phone Answering, Email Management, Inquiry Response, Reporting, Filing, Front-Desk Coordination

Industry

Construction

Description

Description Support with Excellence! Turner Morris is looking for an Experienced Customer Service & Office Administrator for our Arvada office About Turner Morris Founded in 1992 by two professional commercial roofers, Turner Morris was established with a mission to raise the bar in the commercial roofing business in Colorado and create a different kind of roofing company-one that would emphasize safety, the fundamentals of character, competence and commitment. About the Role Turner Morris Commercial Roofing is looking for a professional, dependable Customer Service & Office Administrator to support our Arvada office. This is a people-focused role for someone who enjoys helping customers, staying organized, and being a steady presence that helps the office run smoothly. You’ll be one of the first voices our customers hear and an important part of the day-to-day office rhythm. This position is fully office-based and works closely with our service and production teams. What You’ll Do Answer phones and emails and provide a positive first impression for customers Respond to incoming service inquiries and route information to the right internal teams Follow up with customers after work is completed to verify they are informed and taken care of Handle basic service and office administrative tasks Prepare and send daily reports to internal teams Support general office needs such as supplies, filing, and front-desk coordination Help with company events and customer appreciation efforts (gifts, lunches, gatherings) Among other responsibilities. Schedule Full time, Hourly, Non-Exempt Monday to Friday 8:00 AM to 5:00 PM Overtime may occasionally be offered/required Physical Demands and Work Environment While performing the duties of this job, the employee is frequently: Sitting, standing, walking, and computer use in an office environment Occasional lifting of up to 15 lbs. Reasonable accommodation available upon request Benefits Join our Turner Morris team for an exciting, supportive environment and fantastic pay and benefits, including: Weekly Payroll Paid Time Off: Vacation, Sick Time, and Holidays Medical, Dental, Vision Insurance, Health Savings Account (HSA) with company contributions 401(k) with Company Match, Company-Sponsored Life Insurance Profit-Sharing opportunities Ongoing Recognition Programs and employee support initiatives Turner Morris is an Equal Opportunity Employer and participates in E-Verify operated by the U.S. Citizenship and Immigration Services.Following conditional job offer, physical and drug tests will be reviewed. Position will remain open until filled Requirements 2 years’ experience in customer service, office administration, or a similar role Organized, reliable, and detail-oriented Comfortable working in a fast-paced office environment Construction or trade experience is helpful but not required Communication: Strong communication skills and a professional, friendly demeanor, clear written and verbal communication skills for interfacing with clients, and office staff Technology: Proficiency in Microsoft Office Suite and ability to quickly learn/understand other basic software programs Language: Bilingual in English and Spanish preferred

Responsibilities

The role involves being the first point of contact for customers by answering phones and emails, responding to service inquiries, and ensuring customer satisfaction after work completion. Additionally, the administrator will handle basic service and office administrative tasks, prepare daily reports, and manage general office needs like supplies and front-desk coordination.