PART - TIME DENTAL RECEPTIONIST - CHARLTON ROAD DENTAL, KEYNSHAM

Charlton Road Dental is an established family run private dental practice located in the centre of Keynsham and we are expanding once again and are looking to add to our growing dynamic team.
We offer high quality general and specialist, implant and cosmetic dentistry to patients of all ages. The practice also offers a full range of Facial Aesthetic services and receives external referrals for all aspects of dentistry
We are looking for an exceptional Customer service Representative who is passionate about providing amazing customer service to join our team.

The Role

• Greeting and welcoming patients, Providing a great first impression
• Booking and amending appointments in an efficient and accurate manner
• Answering in coming calls
• Updating patient details and records
• Answering and dealing with patient email enquires
• Handling Payments and carrying out end of day cashing up
• Supporting practice Management and clinical team with smooth running of the practice
• Making patients aware of dental services we offer
• Accessing sensitive information whilst maintaining patient confidentiality
• Managing incoming referrals and dealing with all related correspondence
• Handling patient finance and Denplan patient Membership applications
• Liaising with dental laboratories, dentists and other third parties to ensure smooth running of the practice
• Printing day lists
• Keeping reception area clean and tidy
• Keeping waiting room clean and tidy
• Ordering reception and office stationery
• Franking/sending of mail

• Greeting and welcoming patients, Providing a great first impression
• Booking and amending appointments in an efficient and accurate manner
• Answering in coming calls
• Updating patient details and records
• Answering and dealing with patient email enquires
• Handling Payments and carrying out end of day cashing up
• Supporting practice Management and clinical team with smooth running of the practice
• Making patients aware of dental services we offer
• Accessing sensitive information whilst maintaining patient confidentiality
• Managing incoming referrals and dealing with all related correspondence
• Handling patient finance and Denplan patient Membership applications
• Liaising with dental laboratories, dentists and other third parties to ensure smooth running of the practice
• Printing day lists
• Keeping reception area clean and tidy
• Keeping waiting room clean and tidy
• Ordering reception and office stationery
• Franking/sending of mai