We are seeking an experienced, professional and organised Dental Receptionist to join our weekday NHS Urgent Dental Care team in Peterborough on an Ad-hoc basis.
The successful candidate will be the first point of contact for patients attending emergency appointments and will play a key role in ensuring the smooth daily operation of the service.

Key Responsibilities:

• Welcome patients to the practice and manage check-in procedures
• Handle telephone and in-person enquiries with professionalism and empathy
• Schedule and manage urgent dental appointments
• Ensure accurate completion of patient details and NHS forms
• Support clinical staff with administrative needs to maintain efficient workflow
• Process payments and assist with administrative record-keeping
• Maintain patient confidentiality and adhere to data protection standards
• Liaise with the dental team to coordinate care and keep patient flow efficient

Requirements:

• Previous Dental Reception experience in essential.
• Confident communication and customer service skills
• Strong organisational abilities and attention to detail
• Calm and compassionate, particularly when dealing with patients in discomfort or distress

Please send a C.V. and we will be in contact with you.
Job Types: Part-time, Zero hours contract
Pay: £12.21 per hour
Expected hours: 7.5 – 37.5 per week

Benefits:

• On-site parking

Work Location: In perso

• Welcome patients to the practice and manage check-in procedures
• Handle telephone and in-person enquiries with professionalism and empathy
• Schedule and manage urgent dental appointments
• Ensure accurate completion of patient details and NHS forms
• Support clinical staff with administrative needs to maintain efficient workflow
• Process payments and assist with administrative record-keeping
• Maintain patient confidentiality and adhere to data protection standards
• Liaise with the dental team to coordinate care and keep patient flow efficien