SKILLS:

Waitering serving

PURPOSE OF THE JOB:

To provide a warm, friendly, and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.

KEY RESPONSIBILITIES INCLUDE:

• To provide authentic experiences for guests by ensuring to reflect and enhance the hotel’s mission statement and objectives in all activities
• To assist in achieving goals in relation to mystery audits and all customer feedback platforms
• To carry out all Food and Beverage duties to the standards as laid down in the standard of performance manuals
• Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
• Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times
• Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
• Ensure the food and beverage areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
• Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
• Ensuring the bar is adequately stocked at all times.
• Welcoming customers, making recommendations, taking food, and drink orders.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages.
• Checking ID to ensure customers are legal age.
• Planning drinks menus and informing customers about specials.
  Benefits to the successful candidate-
• Competitive Salary
• Generous complimentary room nights and employee rate discounts across Irelands TIFCO hotels*
• 50% of food & beverage when availing of TIFCO employee complimentary & rate benefit programmes*
• 25& off food and beverage in TIFCO owned properties.*
  *Terms & conditions apply.
• Full meals provided whilst on duty.
• Uniforms provided.
• Team monthly engagement calendar (team social events, well being initiatives, celebratory dates)
• Employee recognition & rewards programmes.
• Dedicated training and development planning specific to team members professional goals.
  We are currently recruiting for full time positions in our Food and Beverage Team. Successful candidates must be available to work 5 over 7 days.