OVERVIEW

We are a busy chiropractic practice that has been in the heart of North East Edmonton. We are looking to add a permanent, front desk staff member onto our team. The ideal candidate will be available to start ASAP, work well under pressure, have a keen eye for organization and multi task effectively.
We are looking for staff that are long term, and have a patient focus.
This role is essential in creating a welcoming atmosphere and ensuring the smooth operation of our front desk activities.

QUALIFICATIONS

• Experience utilizing Jane is preferable, but not required.
• Confidence in problem solving and resolution management.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Proficient in using phone systems and computer applications, including Google Suite/Microsoft.
• Excellent communication skills, both verbal and written, with a friendly demeanor.
• Ability to type accurately and efficiently while managing client interactions.
• A proactive attitude towards problem-solving and customer service excellence
  Join us as a Front Desk Administrator where your contributions will be valued, and you will have the opportunity to grow within our organization while providing exceptional service to our clients!
  Job Types: Full-time, Part-time
  Pay: $17.00-$18.00 per hour

Benefits:

• Extended health care

Application question(s):

• What is your availability? Please include Monday- Sunday
• Do you have experience utilizing JANE APP booking? If yes, how long did you use it for.

Work Location: In perso

• Greet and assist patients as they arrive
• Manage incoming phone calls and respond to inquiries in a professional manner.
• Schedule appointments on JANE and maintain an organized flow.
• Direct billing private insurance .
• Ensure the front desk area is tidy and presentable at all times.
• Collaborate with other staff members to ensure seamless service delivery.