JOB OVERVIEW

We are seeking enthusiastic and dedicated Front of House Staff to join our team. This role is essential in creating a welcoming environment for our guests and ensuring a high level of customer service. As a member of the Front of House team, you will be the first point of contact for our customers, responsible for setting the tone for their experience. Ideal candidates will possess strong communication skills, a friendly demeanor, and a passion for delivering exceptional service.

EXPERIENCE

• Previous experience in a customer service role, preferably in a restaurant or hospitality setting, is highly desirable.
• Strong interpersonal skills with the ability to communicate effectively with guests and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A positive attitude, flexibility, and willingness to learn are essential traits for success in this role.
• Knowledge of food safety regulations is a plus but not required; training will be provided. Join us in providing an unforgettable experience for our guests while working in a dynamic team environment!
  Job Types: Full-time, Permanent
  Pay: £12.25 per hour
  Expected hours: 25 – 30 per week
  Work Location: In perso

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Manage reservations and seating arrangements efficiently to optimize guest flow.
• Provide menu information and answer any questions regarding food and beverage offerings.
• Take customer orders accurately and relay them to the kitchen staff promptly.
• Monitor dining areas to ensure cleanliness and guest satisfaction throughout their visit.
• Handle customer inquiries and complaints with professionalism and resolve issues effectively.
• Collaborate with kitchen staff and other team members to ensure smooth operations during service.