The Role

We are looking for an experienced, enthusiastic and friendly Front of house professional to join our team. This is an opportunity to work in a flexible, family-friendly environment where friendly customer service and a genuine passion for hospitality and customer service are key. As a member of our front-of-house team, you will play an important role in creating memorable experiences for our guests.

Key Responsibilities

• Preparation and plating of food in our display cabinets.
• Preparation of cold drinks.
• Opening and closing of venue.
• Provide warm and welcoming table service to all guests, embodying our "Welcome to Our Home" philosophy.
• Greet customers promptly upon arrival with a genuine smile and friendly demeanour.
• Take orders accurately, offering suggestions and upselling when appropriate.
• Serve food and beverages efficiently, ensuring presentation meets our quality standards.
• Practise active listening to understand and accommodate guests' needs and preferences.
• Maintain cleanliness and organisation of the dining area, including setting and clearing tables promptly.
• Assist in preparing the café for service and closing duties, following all health and safety regulations.
• Collaborate with kitchen staff to ensure seamless service and timely delivery of orders.
• Participate in community engagement activities and promote our sustainability initiatives.
• Stay knowledgeable about menu offerings, including daily specials and ingredients sourced from our garden.