ABOUT US …

As a leading entertainment venue in SEQ, Greenbank Services Club encompasses a 300 machine gaming floor, Gardens Café, Eats On Anzac restaurant, multiple function rooms & bars and a fully supervised Kids Club Room. Partnered with 5 star customer service, our members and guests will receive a customised experience upon each and every visit.

ESSENTIAL SKILLS & COMPETENCIES:

• Experience or knowledge of Electronic Gaming Machines
• Knowledge of RSG legislative requirements
• Proven ability to deal with a diverse demographic
• Ability to improve communications and form strong customer relations
• Effective time management and organisational skills
• Immaculate personal presentation and service

REQUIREMENTS AND QUALIFICATIONS:

• Previous experience (minimum 2 years) in a similar role
• Responsible Service of Alcohol certificate (can acquire after employment)
• Responsible Service of Gaming (can acquire after employment)
• Comply with the current vaccine mandate as directed by Queensland Health
• Working rights in Australia

ABOUT THE ROLE …

As a part of our gaming team, with 300 gaming machines, cashier, Keno and a gaming bar, you will help to create an experience to remember with everything anyone could want.
Our team consists of friendly and welcoming personalities with outstanding attention to detail and the ability to deliver genuine and exceptional customer service consistently and professionally.
We are seeking staff to fulfill night shifts and weekend shifts.

IN THIS ROLE, YOU WILL ALSO BE REQUIRED TO UNDERTAKE THE FOLLOWING DUTIES:

• Providing prompt, friendly customer focused advice and assistance to members and guest in relation to machine or loyalty systems
• Communicate effectively and take food/drink orders
• Handle all cash and gaming transactions in an efficiently manner and ensuring the security of cash and privacy of members information.
• Providing prompt, friendly, customer focused beverage service to members and guests
• Delivery of efficient customer service to members and guests
• Promotion of Club events and efficient delivery of information to all patrons
• Cleaning and maintaining clean and tidy work area
• Cashier duties including providing Keno services and cash payouts