FULL JOB DESCRIPTION
Campanile is one of the six brands of Louvre Hotels Group, the fifth-largest hotel chain in the world. Campanile hotels are two/three-star hotels and are characterized by the homely atmosphere and informal, but professional contact with our guests. There are 16 hotels across the UK in cities such as Birmingham, Liverpool and Manchester. The number of rooms in our hotels varies from 47 to 130 rooms. Most of the Campanile hotels also have a restaurant, bar and one or more meeting rooms.
Working at Campanile hotels means working in a small but happy and tight-knit team. We work together to ensure our guests feel at home and most importantly, enjoy their stay with us. You’ll be a natural team player and be able to see the bigger picture in an environment where there is always something happening. As a Night receptionist, you will oversee the security of the hotel throughout the night, so a person of responsible character is necessary. You will be able to work independently and manage your workload in a timely manner.
KNOWLEDGE AND SKILLS REQUIRED:
- Basic knowledge of hospitality / customer service environment
- Able to work as a member of a team but also able to use own initiative
- Experience in Housekeeping / Front Desk / Reservations / Sales / F&B at 2 - 3 star hotels or hospitality sector would be desirable however not essential as trainings will be provided
- Essential IT skills and knowledge in POS, Opera, EMMA and PDQ would be an advantage
- Food Hygiene Level 2 qualification is ideal however not essential as training will be offered
Expertise (job-knowledge, technical skills) - Ability to understand and follow guidelines and communicate with team openly
- Ability to start and complete assigned job tasks in a timely manner
- Basic Food & Beverage and Customer Service skills
- Basic knowledge of Health & Safety at Work and COSHH
Behaviour (human qualities) - Open-minded and eager to learn and participate
- Good interpersonal skills
- Mature, flexible, good punctuality and attendance
- Sense of organisation and attention to detail
- Positive with a Can-Do attitude
- Good personal appearance and hygiene
- Able to work independantly and collaboratively on a team
If you are interested in what you have just read and wish to be part of our successful team, and you meet the legal requirements to work in the UK, then we would love to hear about you.
We are looking for a dynamic General Assistant to join our team, who will work across different Divisions (Housekeeping, Food & Beverage, Kitchen and Front Office).
Please also specify if you would prefer overnight shift as Night Auditor / Night Porter by messaging us directly), the position will also include basic cleaning and administrative duties and the focus will shift subject to the trend of the business and development needs. Experience in Hotel Housekeeping / Front Office in a leadership role will also be considered for potential growth with the business.
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: From £12.21 per hour
Benefits:
- Employee discount
- Health & wellbeing programme
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Cardiff, CF23 8HA: reliably commute or plan to relocate before starting work (required)
Experience:
- Hotel Housekeeping: 1 year (required)
- Hotel Front Desk: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Expected start date: 02/06/202
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