Experienced Medical Collector - Patient AR at Elite DNA Behavioral Health

Fort Myers, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

0.0

Posted On

06 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient AR, Medical Billing, Healthcare Collections, Revenue Cycle Management, Athenahealth, Microsoft Excel, Microsoft Word, HIPAA Compliance, Claim Adjudication, Patient Communication, Financial Responsibility Education, Account Reconciliation

Industry

Mental Health Care

Description

Description Experienced Medical Collector – Patient AR Location: Fort Myers, FL (Onsite) Position Overview The Experienced Medical Collector – Patient AR is responsible for managing patient account balances and ensuring timely collection of patient responsibility. This role focuses on communicating directly with patients to resolve outstanding balances, verify accurate claim adjudication, and provide clear explanations of billing processes. The ideal candidate is confident in patient-facing conversations, detail-oriented, and experienced in healthcare collections and revenue cycle processes. Key Responsibilities Manage and work assigned Patient Responsibility aging reports Communicate directly with patients regarding outstanding balances and payment options Educate patients on billing details, including claim lifecycle and financial responsibility Ensure insurance claims have been properly processed and balances are accurately assigned as patient responsibility Answer patient inquiries related to account balances and billing questions Post patient payments, adjustments, and account updates accurately Maintain detailed documentation of all patient communications Collaborate with office staff and leadership to explain billing history when needed Sort, scan, and file billing-related correspondence Requirements Qualifications High School Diploma or equivalent required Minimum of 2+ years of experience in healthcare collections and/or medical billing Strong knowledge of patient AR and revenue cycle processes General understanding of procedure and diagnosis coding Experience with Athena (Athenahealth) medical billing system preferred Proficiency in Microsoft Office (Excel, Word) Excellent communication skills with the ability to handle patient financial discussions professionally Highly organized, self-motivated, and detail-oriented Additional Requirements Ability to handle confidential and sensitive information in compliance with HIPAA and company policies Must be fluent in speaking, reading, and writing English Work Environment This is a fully in-office position based in Fort Myers, FL Disclaimer This job description outlines the general nature and responsibilities of the role and is not intended to be an exhaustive list of all duties. Responsibilities may change at the discretion of the employer. KEYWORDS: "Insurance AR" "Patient AR" "Athena" "Aged Receivables" "Billing" "Behavioral Health" "RCM" "Revenue Cycle Management" "Claim Submission"

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Responsibilities

Manage patient account balances and aging reports to ensure timely collection of patient responsibilities. Communicate directly with patients to resolve billing inquiries and verify accurate claim adjudication.