Experienced Part Counterperson at Ray Catena BMW of Westchester

City of White Plains, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Parts sales, Inventory management, Customer service, Order fulfillment, Invoicing, Time management, Multitasking, Warehouse operations, Forklift operation, Pallet jack operation, Computer proficiency, Communication

Industry

Description

Experienced Parts Counter person Ray Catena BMW of Westchester – White Plains, NY Full-Time Position Overview: Ray Catena BMW of Westchester is seeking a knowledgeable and customer-focused Parts Counter person to join our team. This role is essential in delivering an exceptional customer experience by efficiently managing parts inquiries, orders, and inventory support. The ideal candidate thrives in a fast-paced environment, communicates effectively, and takes pride in providing accurate and timely service to both customers and internal staff. Key Responsibilities: * Manage the full parts sales process, from initial customer inquiry through order fulfillment and invoicing * Assist customers and service staff in identifying and sourcing the correct parts * Coordinate with the Parts Manager to locate and procure out-of-stock items * Process and track special orders, ensuring timely follow-up and delivery * Communicate proactively with customers regarding order status and arrival notifications * Support inventory organization, stocking, and general warehouse duties as needed * Maintain a clean, organized, and safe work environment * Collaborate with team members to ensure efficient department operations * Adhere to all company policies, safety standards, and applicable regulations Qualifications: * High school diploma or equivalent required * Previous automotive parts or dealership experience preferred * Strong commitment to customer service and satisfaction * Excellent organizational and time management skills * Ability to multitask and perform effectively in a fast-paced setting * Professional demeanor and strong work ethic * Basic computer proficiency required * Valid driver’s license with a clean driving record Physical Requirements & Working Conditions: * Ability to work both indoors and outdoors in varying weather conditions * Capable of lifting 30+ pounds regularly * Comfortable using material handling equipment such as forklifts and pallet jacks * Ability to stand, bend, stoop, kneel, and reach throughout the workday Benefits: * Comprehensive medical and disability insurance * Life insurance coverage * 401(k) retirement plan * Paid vacation, sick time, and holidays All offers of employment are contingent upon successful completion of a background check and drug screening.

Responsibilities

Manage the full parts sales process, including customer inquiries, order fulfillment, and inventory support. Coordinate with the Parts Manager to source parts and maintain an organized, safe warehouse environment.