Experienced Pharmacy Assistant

An independent community pharmacy serving the Orleans community, is looking for an experienced Pharmacy Assistant to join our team.

We are seeking a reliable, organized, and patient-focused pharmacy qualified with strong hands-on experience using TELUS Kroll and a solid understanding of day-to-day community pharmacy operations.

The successful candidate will be comfortable working in a busy pharmacy environment, managing multiple priorities, supporting pharmacists and patients, and maintaining a high standard of accuracy and professionalism.

The Prospect

This is an excellent opportunity for an experienced Pharmacy Assistant who takes pride in their work and wants to become a valued, long-term member of an independent pharmacy team.

The ideal candidate is someone who can hit the ground running, understands pharmacy workflow, and requires minimal supervision once trained on our specific processes.

Key Responsibilities

- Process prescriptions accurately and efficiently using TELUS Kroll

- Enter new prescriptions, refills, transfers, and prescription changes

- Prepare prescriptions for pharmacist verification

- Assist with prescription workflow from intake through completion

- Process third-party insurance claims and troubleshoot adjudication issues

- Assist patients with prescription pickups, questions, and general pharmacy inquiries

- Communicate professionally with patients, physicians' offices, healthcare providers, and insurance companies

- Answer telephone calls and direct inquiries appropriately

- Assist pharmacists with day-to-day pharmacy operations

- Maintain accurate patient profiles and pharmacy records

- Assist with inventory management, ordering, receiving, stocking, and expiry-date checks

- Maintain an organized, clean, and efficient dispensary

- Assist with blister packaging, compliance packaging, or other pharmacy services as required