Are you passionate about the beauty industry? Do you have experience working in a Hair Salon? If so, we want you!!!
Whip Salon is a modern, full service salon with 4 locations in Connecticut and 2 in South Carolina. The Whip Salon brand is known for its trendy, superior yet friendly service, its talented team of stylists, its cool modern vibe, easy online booking, quality and value.
Find us at whipsalon.com and follow us on Instagram at @whipsalon. Whip Salons are among the top-rated salons in all of its markets.
We are seeking a Full Time Salon Coordinator to join our team in Ridgefield, CT. This position reports to the Salon Manager. The ideal candidate has previous hair salon experience, is a self-starter, who’s highly motivated and always positive. Someone who can provide superior customer service skills and can prioritize multi-tasking in a busy environment. To be successful at this position you must have a passion for the Salon Industry and wanting to help clients look and feel their best.

QUALIFICATIONS REQUIRED:

• Must have hair salon experience
• Motivated, happy and upbeat personality
• Passion for the salon industry and helping people
• Easy to get along with (no drama)
• Reliable and consistent
• Coachable, always wanting to learn and grow
• Previous experience in a busy hospitality role or similar (minimum 1 year)
• Ability to work in fast paced environment
• Can multi-task and adapt to changing needs
• Able to prioritize tasks based on current salon needs
• Be able to upsell products to clients
• Ability to remain calm under stressful situations
• Flexible with schedule and hours (based on salon needs)
  For more info please reach out to careers@whipsalon.com
  Job Type: Full-time
  Salary: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift, some evenings and weekends

Ability to commute/relocate:

• Ridgefield, CT : Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Must have hair salon experience, specifically with booking clients for hair services
• Receptionist: 1 year (Preferred)
• Hospitality: Minimum 1 year in retail or salon environment
• Customer service: Minimum 2 years
• Beauty salon experience a plus
• Sales: 1 year (preferred)
• Familiar with POS systems and computers/printers

• Master the salon POS system and use it to create and manage bookings
• Perform cash counts, keep cash secure, make bank runs.
• Welcome guests with a big smile and happy demeanor
• Offer drinks for clients when they arrive.
• Answer phones and emails in a timely manner.
• Help facilitate product sales.
• Help place supply orders and make sure we are properly stocked with the items we need at all times.
• Support and communicate with stylists to ensure they are on time and on schedule with their clients, and working closely with them to effectively manage client expectations if any issues arise.
• Understand and effectively communicate the pricing structure to clients.
• Ensure the salon provides outstanding customer service and that customers’ needs are always met (not only met but exceeded)
• Lend support with social media and marketing efforts (to build stylists brand and book)
• Ensure the salon is always clean and tidy and up to customer-facing standards at all times including bathrooms and sink areas.
• Cleaning and laundry support.
• Run other errands when necessary.
• Keep the Salon Manager/Owner informed of important information by email or phone.