Experienced Service Advisor at MSL Motor Group
DUBLIN 7, County Dublin, Ireland -
Full Time


Start Date

Immediate

Expiry Date

03 Dec, 25

Salary

0.0

Posted On

03 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

MSL Service Centre North Dublin, part of MSL Motor Group, is a dynamic after-sales dealership, representing multiple leading brands and delivering exceptional aftersales service to our valued customers. In our state-of-the-art aftersales facility, the aim of our passionate team is to ensure that every customer experience is seamless, professional and satisfying.
We are currently seeking an Experienced and motivated Service Advisor to join our busy Service Department. If you thrive in a fast-paced environment and excel at customer service, we want to hear from you!

Responsibilities
  • Establishing, maintaining and developing long-term customer relationships and initiating and managing the service process.
  • Liaise with the Workshop, Service Reception, Warranty and Parts Department.
  • Maintaining high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc.
  • Maintain up-to-date progress on each of your customers vehicles undergoing maintenance and repair and liaise with your customer as needed on any additional work or costs.
  • Determine workshop availability and schedule customer bookings by phone, email or from walk-in customers wishing to book maintenance and repair work.
  • Meet customers when they arrive with their vehicle and establish a clear understanding of what maintenance and repair work is to be carried out.
  • Ensure that the customers vehicle is ready at agreed day/time and explain all maintenance and repair work completed.
    If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae.
    Job Types: Full-time, Permanent
    Work Location: In perso
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