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Experienced Shop Dispatcher at Jim Shorkey Family Auto Group

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Towing Dispatch Experience, Communication Skills, Customer Service Skills, Multitasking, Organization, Microsoft Word, Microsoft Excel, Maps Familiarity, Navigation Tools, Positive Attitude, Team-Oriented Mindset

Industry

Retail

Description

Description Now Hiring: Tow Truck Dispatcher (Administrative Role) Location: Jim Shorkey North Hills Toyota – McKnight Road Are you a highly organized problem-solver who thrives in a fast-paced environment? Join our growing team at Jim Shorkey North Hills Toyota! As a Tow Truck Dispatcher and play a key role in keeping our operations running smoothly and our customers safe and satisfied. What You’ll Do: As a Dispatcher, you’ll be the central hub for coordinating tow truck responses to drivers in need. This in-office administrative role includes: Answering and managing incoming calls Using electronic dispatch systems to assign jobs Communicating via email with internal and external contacts Performing general office tasks like filing and data entry Supporting shop operations by assigning repair orders to technicians Estimating repair times and helping maximize shop productivity Why You’ll Love Working Here: A positive, fun, and supportive work environment Career growth and promotional opportunities Continuous training to help you succeed Paid Time Off and generous Parental Leave 401(k) with company match Medical, dental, and vision insurance plans Employee discounts on services, parts, and vehicles Paid uniforms A strong focus on work-life balance ...and so much more! Requirements What We’re Looking For: Prior towing dispatch experience is required! Strong communication and customer service skills Ability to multitask and stay organized under pressure Proficiency in Microsoft Word and Excel Familiarity with maps and navigation tools Positive attitude and team-oriented mindset Must be 18+ with a clean MVR and able to pass pre-employment screenings Ready to Join a Team That Values You? Apply today and become part of a company that’s committed to excellence, innovation, and your success.

Responsibilities

As a Dispatcher, you will coordinate tow truck responses to drivers in need and manage incoming calls. You will also support shop operations by assigning repair orders and estimating repair times.