Experienced Waiter / Waitress at Rank Group

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

15.26

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Exceptional Service Delivery, Menu Showcasing, Creating Memorable Experiences, Communication Skills, Attention To Detail, Flexibility, Customer Service, Hospitality Environment

Industry

Gambling Facilities and Casinos

Description

Company Description Join Our Team at Grosvenor Casino, The Victoria (Edgware Road) £15.26 per hour + cash tips + service charge (paid every 4 weeks). After midnight 10% extra + overtime rate time and a half. Located in the heart of London, The Victoria - Grosvenor Casinos’ flagship venue has entertained valued customers for 60 years, and with our £15 million refurbishment now complete, we are solidified as the UK’s premier gaming destination for both customers and team members. Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. We’re looking for confident, charismatic and service-driven individuals to join our Restaurant team at the flagship Casino for the business. As a valued team member, you'll receive the following benefits: Competitive Hourly Pay: £15.26 per hour Service Charge & Tips: Receive a share of the service charge & tips Night Premium Pay: An additional 10% per hour after midnight Paid Breaks: 1 hour per shift Overtime Pay: Earn 1.5 times your hourly rate for any work exceeding 40 hours in a week Free Meal on Shift Nest Pension Scheme: We contribute 3% to your pension Life Insurance: Coverage provided for peace of mind Free Team Uniform Retail Discount Scheme: Enjoy discounts and offers at selected retailers Employee Assistance Programme: Access to support and resources whenever you need them Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues Job Description As a Waiter/Waitress, you’ll be at the centre of the action - delivering exceptional service, showcasing our menu with confidence and creating memorable dining experiences in a vibrant casino setting. You’ll set the tone, elevate the atmosphere and ensure every guest leaves feeling looked after and ready to return. We’re on a mission to make Grosvenor Casinos the most loved casinos in the UK and you’ll play a key role in bringing this to life. Qualifications 1–2 years’ experience in a high-end restaurant or premium hospitality environment (essential). A natural host with excellent communication skills and attention to detail. Flexibility to work evenings, late nights and weekends as part of our 24/7 operation. Availability for shifts typically between 6pm – 3am (40 Hours a Week) Must be 18+ and have the legal right to work in the UK. Additional Information Be Part of What’s Next This is an opportunity to be part of a team that values passion, performance and genuine care. You’ll work in a unique restaurant setting facing the Poker floor, surrounded by energy and excitement. We’re for Everyone At Grosvenor Casinos and The Rank Group, we’re committed to creating an inclusive, welcoming workplace where everyone can thrive. If you require any adjustments during the application or interview process, simply let us know - we’re here to support you. Please note: The position is based in the Restaurant, facing the Poker floor.

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Responsibilities

As a Waiter/Waitress, the role involves delivering exceptional service, confidently presenting the menu, and creating memorable dining experiences within a vibrant casino environment. The primary goal is to set the tone, elevate the atmosphere, and ensure every guest feels well looked after and wishes to return.