Experienced waiting staff

at  Laylas Indian Cuisine

As part of the front of house team you will ensure visitors feel welcomed at all times. We have a friendly and professional greeting as guests walk into the restaurant To work as part of a customer facing team, providing a friendly and knowledgeable welcome on behalf of the company.

Main areas of responsibilities

• Following directions and examples of senior staff and managers
• Recommending dishes and drinks with full knowledge of product and daily specials
• Knowledge on gift card, voucher and cash payments
• Communicating with customers to resolve complaints and ensure satisfaction. Relay all issues to manager on duty
• Adhering to checklists provided, keeping the restaurant clean and orderly at all times
• Running food, drinks and resetting tables
• Up selling products to enhance sales and customers experience
• Following training plans set out by managers
• Building rapport with the customers, getting to know locals and chatting in a friendly professional manner to guests

Requirements and skills

• 1 years + Experience in restaurant industry
• Team orientated
• Ability to work efficiently under pressure
• Professional and outgoing personality
• Patient and friendly with demonstrated experience in problem solving
• Excellent spoken and written English
• Must be available evenings, weekends and holidays

SKILLS:

Service Delivery Customer Focus Food Hospitality
Job Types: Full-time, Part-time
Pay: From €12.70 per hour

Additional pay:

• Tips

Benefits:

• Employee discount
• Food allowance

Schedule:

• Every weekend
• Monday to Friday
• Weekend availability

Experience:

• hospitality: 1 year (preferred)

Language:

• English (preferred)

Work Location: In perso

• Following directions and examples of senior staff and managers
• Recommending dishes and drinks with full knowledge of product and daily specials
• Knowledge on gift card, voucher and cash payments
• Communicating with customers to resolve complaints and ensure satisfaction. Relay all issues to manager on duty
• Adhering to checklists provided, keeping the restaurant clean and orderly at all times
• Running food, drinks and resetting tables
• Up selling products to enhance sales and customers experience
• Following training plans set out by managers
• Building rapport with the customers, getting to know locals and chatting in a friendly professional manner to guest