Expert Customer Quality Management at LEONI

Sousse, Sousse, Tunisia -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Management, Communication, Social Sensitivity, Change Management, Target Orientation, Result Orientation, Motivation, Resilience, Self-Organization, Conflict Management, Teamwork

Industry

Motor Vehicle Manufacturing

Description

Company Description LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions. Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together. Job Description - Controls deployment of LEONI and customer quality strategies and drives quality actions - Leads regular internal and external follow-up meetings and conducts regular customer and plant visits - Ensures that actions are compliant with customer specific requirements (CSR) - Manages customer interface for all quality matters - Takes actions in close consultation with management to ensure customer satisfaction - Follows up rework for customers (customer responsibility) - Supports during pre-production and production - Supports internal and customer audits - Provides support for Q improvements - Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty) - Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty) - Supports by evaluating and negotiating project-specific requirements with customer - Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers Qualifications · Education Level : University Degree in technical field · Experience: Min 3 years in Quality Management · Language: Fluent English · Communication · Social & intercultural sensitivity · Change management · Target & result orientation · Motivation & resilience · Self-organization · Conflict management · Teamwork Additional Information People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. LEONI Wiring Systems Tunisia SARL

Responsibilities

The role involves controlling the deployment of quality strategies and driving quality actions while managing customer interfaces for all quality matters. It includes conducting regular meetings, ensuring compliance with customer requirements, and supporting internal and customer audits.