Expert Digital Products - HealthTech UI/UX at PMCL-JAZZ

Islamabad, Islamabad Capital Territory, Pakistan -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UI/UX Design, Healthcare Experience Design, User Research, Usability Testing, Design System Ownership, Cross-Functional Collaboration, Mobile Applications, Web Applications, Complex Workflow Systems, Accessibility, Interaction Design, Health Informatics, Prototyping, Visual Design, User Personas, Clinical Workflows

Industry

Telecommunications

Description

Grade Level: L2 Location: Islamabad Last date to apply: 3rd February 2026 We are looking for a Senior UI/UX Designer to lead the design of end-to-end digital healthcare experiences across multiple platforms and user personas. This role focuses on translating complex clinical, operational, and regulatory workflows into simple, intuitive, and safe user experiences. The designer will play a key role in supporting Apna Clinic’s migration from partner-led platforms to in-house technology, while ensuring adherence to healthcare usability, accessibility, and safety standards. The role requires close collaboration with Product, Engineering, CX, Operations, and Clinical teams. What Does a Senior UI/UX Designer – Digital Healthcare Platforms Do?Healthcare Experience Design (Category-Specific) Design and own UX for core healthcare verticals, including: Doctor Consultations Appointment booking journeys Video/audio consultation flows Prescriptions and clinical summaries No-show, reschedule, and refund scenarios Pharmacy Medicine search and substitutions Prescription upload flows Delivery status and compliance messaging Labs Test discovery and selection Sample collection scheduling Lab report access and interpretation cues Surgery & Procedures High-value booking journeys Hospital and package selection Offline-to-online handover flows Multi-Persona Product Design Design experiences across multiple platforms: Consumer Mobile App Doctor App Admin & Operations Portal Partner Dashboards Ensure role-based clarity, minimal cognitive load, and workflow safety for each persona. In-House Migration Support Study existing partner-driven UX flows Identify friction points, gaps, and usability risks Redesign workflows optimized for in-house systems Maintain design consistency across legacy and new modules UX Research & Validation (Healthcare Context) Conduct usability testing focused on: Trust and credibility Error prevention Clinical clarity Collaborate with CX, Operations, and Clinical teams to validate workflows Incorporate feedback from doctors, patients, and support teams Design System Ownership Create and maintain Apna Clinic’s Healthcare Design System Define and standardize: Color usage for health states Typography for readability Alerts, warnings, and critical notifications Ensure accessibility and inclusivity across age groups, languages, and health literacy levels Cross-Functional Collaboration Work closely with: Product Managers Business Analysts Engineering teams Translate BRDs and operational workflows into high-fidelity, build-ready designs Support developers during implementation to ensure design fidelity and usability compliance Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. What are we looking for and what does it require to be Senior UI/UX Designer – Digital Healthcare Platforms? Education Bachelor’s degree in Design, HCI, Interaction Design, or related field Healthcare or Health Informatics exposure is a strong plus Experience 5–8 years in UI/UX or Product Design Demonstrated experience in: Healthcare, HealthTech, or regulated products Complex workflow-based systems Mobile and web applications Experience designing end-to-end systems, not isolated screens Why Join Jazz? As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development. Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession. As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.

Responsibilities

The Senior UI/UX Designer will lead the design of digital healthcare experiences, focusing on translating complex workflows into intuitive user experiences. This role involves collaboration with various teams to ensure adherence to healthcare standards and support the migration to in-house technology.