Job Title: Expert Fraud Analyst
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Hours: Full time, Permanent

A BIT ABOUT US:

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

SKILLS & ATTRIBUTES:

Substantial experience in the Personal Finance industry and a background in analytical roles, with a proactive approach to sharing knowledge and mentoring others.
Strong analytical and problem-solving skills with excellent attention to detail and the ability to make informed decisions using available data.
Highly PC literate with experience using SAS and Access to analyse data and improve operational performance.
Skilled in fraud detection systems, including programming Falcon case creation, trans memory rules, and understanding various fraud types.
Confident communicator with the ability to liaise and influence stakeholders at all levels and collaborate effectively across departments.
Self-motivated and adaptable, with strong organisational skills and a flexible approach to tasks and team collaboration.
Substantial experience in the Personal Finance industry and a background in analytical roles, with a proactive approach to sharing knowledge and mentoring others.

THE ROLE:

The role of an Expert Fraud Analyst is to help minimise the company’s exposure of fraud through the introduction of tactical and strategic fraud initiatives

KEY RESPONSIBILITIES:

Support the Fraud Detection Manager by developing and maintaining fraud prevention policies, procedures, and system rules across all products.
Monitor fraud levels, benchmark against industry standards, and provide regular KPI reports, insights, and recommendations to management.
Liaise daily with operations teams to ensure alignment between fraud policies and procedures, and to address emerging fraud trends.
Conduct ad-hoc investigations into potential internal or retailer fraud and ensure compliance through spot checks and audits.
Utilise and understand fraud prevention and operational systems to identify areas of risk and improve fraud detection effectiveness.