Expert GMB Sales Development (m/f/d) – Cross-Border Solutions at DHL Supply Chain

Bonn, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales development, Channel management, Cross-border logistics, Project management, Campaign execution, CRM, Salesforce, Data analysis, Strategic planning, Stakeholder management, Communication, Presentation skills, Business development, Performance reporting, Process improvement

Industry

Logistics;Transportation;Supply Chain and Storage

Description

THE POSITION IS LOCATED IN BONN, PERMANENT/FULL TIME OR PART TIME AND TO BE FILLED AT THE EARLIEST POSSIBLE DATE EXPERT GMB SALES DEVELOPMENT (M/F/D) – CROSS-BORDER SOLUTIONS EGR6 (DHL Paket GmbH) DHL eCommerce is the youngest of the DHL divisions, dedicated to both domestic and international parcel delivery through our cutting-edge cross-border products. As part of the Cross-Border Solutions (CBS) business, we are strengthening our collaboration with the Express division and expanding our commercial footprint across Europe. We are looking for an Expert GMB Sales Development to join our international CBS team and support the strategic development of our Express Sales Channel across Europe. Job Purpose The GMB Sales Development Expert plays a key role in growing DHL eCommerce Cross- Border Solutions (CBS) through the Express sales organization. Reporting to the Team Leader Sales Development Cross-Border Solutions, the role coordinates Express channel activities across multiple countries, enables sales teams, drives channel performance, and supports continuous improvement across commercial and operational processes. Your Tasks Channel Development & Coordination Support the development and coordination of activities within the Express Sales Channel for CBS. Develop and implement strategies to increase sales of cross‑border parcel and mail products through the Express sales teams. Identify new opportunities for channel expansion and revenue growth. Ensure alignment with overall DHL eCommerce CBS commercial objectives. Regional Collaboration Maintain working-level relationships with Express Europe stakeholders and collaborate with local sales teams. Build strong operational relationships with Express country sales management and individual sales representatives. Conduct structured review meetings to share updates, track progress, and address challenges. Act as liaison between DHL eCommerce CBS and Express division stakeholders. Sales Enablement Support sales teams in enabling Express sales representatives to sell cross-border solutions confidently. Provide tools, training, and guidance to improve sales conversations and conversion rates. Ensure consistent messaging and product positioning across all CBS markets. Campaign & Program Execution Design and roll out targeted campaigns to promote DHL eCommerce CBS products within the Express channel. Coordinate execution across countries and track effectiveness. Collect feedback and continuously optimize channel campaigns and initiatives. Performance Management & Reporting Track sales opportunities, pipeline development, and conversion metrics for the Express channel. Prepare regular performance reports for senior management and stakeholders. Identify performance trends and recommend actions to improve results. Continuous Improvement Gather feedback from sales support teams and Express sales representatives to refine processes. Contribute to the development and improvement of back-office processes (billing, pricing, reporting, customer interfaces, product development, customer service). Proactively identify opportunities to challenge the status quo in line with the Respect & Results principles. Your Profile Professional Competencies Minimum 5+ years of experience in sales, channel management or business development, ideally in cross‑border logistics. Strong understanding of operational and commercial aspects of cross‑border logistics. Solid analytical skills with the ability to interpret data and derive actionable insights. Ability to work independently and manage projects across multiple markets. Excellent communication and presentation skills; fluent written and spoken English. Experience in project management and campaign execution. Proficiency in CRM tools (e.g., Salesforce) and MS Office Suite. Behavioral Competencies Customer Orientation: Deliver value‑adding solutions that enhance customer success. Results Orientation: Drive measurable performance improvements. Collaboration: Build strong cross‑functional and cross‑regional relationships. Change Agility: Adapt quickly to evolving priorities and market conditions. Influencing: Align stakeholders around shared goals. Strategic Thinking: Connect actions and initiatives to long-term strategic objectives. Personal Competencies Strong interpersonal and consultative skills. Proactive mindset with the ability to identify and drive improvement opportunities. Professional, reliable, and solution‑oriented working style. High level of organization and attention to detail. Your Benefits In addition to an exciting work environment and diverse opportunities to shape your role, we offer you an attractive salary, flexible working hours, and excellent development prospects. We Stand for Equal Opportunities We value diversity and welcome all applications – regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation, or identity. Severely disabled people and those with equivalent status are expressly invited to apply and will be given preferential consideration if equally qualified. Your Contact If you have any questions, Katharina Leitner will be happy to assist you as your first personal point of contact: Tel. +49 228 18950603 We look forward to receiving your application!

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Responsibilities

The Expert GMB Sales Development will coordinate Express channel activities across multiple countries to drive the growth of cross-border parcel and mail products. This role involves enabling sales teams, executing targeted campaigns, and managing performance reporting to ensure alignment with commercial objectives.