KNOWLEDGE:

• Must be proficient with keyboard and IT applications (essential)
• Working knowledge of Outlook, Word, Excel (essential)
• Knowledge of health care/legal business (desirable)

SKILLS (ALL ESSENTIAL):

• Excellent organisational skills, ability to multi-task
• Excellent oral and written communication skills and ability to professionally represent the division
• Ability to work under pressure and be flexible as part of a small team
• Attention to detail and deadlines
• Ability to filter information and assess priorities
• Ability to develop and maintain good working relationships at all levels
• Ability to prioritise and manage own workload amid conflicting demands and busy work periods
• Ability to think ahead and anticipate needs before they arise
• Ability to exercise discretion in dealing with confidential or sensitive matters
• Confident and able to work on own initiative and with limited supervision

• Monitor and manage the enquiries email inbox, ensuring timely responses.
• Identify and source suitable experts based on case requirements.
• Liaise with Associates and solicitors to confirm expert availability and acceptability.
• Conduct conflict of interest checks.
• Prepare and submit fee estimates to solicitors.
• Proactively follow up on outstanding enquiries to facilitate prompt progression.