Associate at the position of “Export - Sales Co-Ordinator” is responsible for providing essential sales support, enquiry attending and preparing of quotations managing customer interactions & communications, order management, export documentation, facilitate smooth and efficient sales-related activities run smoothly and efficiently, contributing to the overall productivity and success of the sales department.
- Enquiry Management & Quotation Confirmation
1) 100% Accuracy in Preparing Quotation
2) 100% Enquiry Attending
3) TAT for Standard Quoting – less than 1 day
- Order Management Efficiency
1) Minimum of avg orders per week with high efficiency and accuracy.
- Internal Co-ordination & Documentation
1)On- time preparation and dispatch of export documentation (invoice, packing list, BL, etc.)
2) 100% feedback assurance from internal departments (stores/logistics/finance) on coordination support

· Responsible for enquiry attending and quotation preparation, proforma invoices, SO.
· Responsible to attend the enquiries without fail.
· Responsible for achieve average quotations per week with efficiency and accuracy.
· Responsible to check the price list and quote to the customer without error.
· Responsible to prepare the correct part codes, quantities, and pricing for each export order.
· Responsible to ensure a high level of customer satisfaction to promote customer retention.
· Responsible to ensure all sales activities and results are accurately documented and reported on time to facilitate effective sales management and decision-making.
· Responsible to prepare and verify export documentation including Packing Lists, Certificates of Origin, Bill of Lading, etc.
· Responsible to co-ordinate with freight forwarders, shipping lines, and customs agents.
· Responsible to track shipments and inform customers of dispatch and ETA.
· Responsible to communicate order status, dispatch schedules, and resolve customer queries promptly.
· Responsible to maintain records of correspondence and contracts with international customers.
· Responsible to follow up on customer payments and coordinate with the finance department on credit terms.
· Responsible liaise with production, stores, and logistics departments to ensure timely dispatch.
· Responsible to coordinate with the accounts team for invoicing and documentation.
· Ensure all documentation complies with international trade laws and customer country-specific requirements.
· Responsible to prepare and submit required reports on weekly and monthly meeting as per schedule.
. Responsible to ensure good relations with the customers by providing good service which will be helpful for future businesses.
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED3,500.00 per mont