REQUIREMENTS:

• 1-3 years of proven experience in Air Export / Import Operations.
• Excellent written and verbal communication skills in English.
• Demonstrated problem-solving abilities within air freight logistics.
• Solid understanding of air freight operations, including rating, booking, and customer service.
• Ability to manage tasks effectively and meet deadlines in a fast-paced, customer-centric environment.
• Strong sense of ownership and proactive approach to responsibilities.
• Positive interpersonal skills with the ability to build strong working relationships.
• Eagerness to learn and maintain a positive, solution-oriented attitude.
• Proficient computer skills, particularly in the Microsoft Office Suite.
• Location Changi Megaplex

• Coordinate all aspects of air import and export shipments.
• Perform vetting and cutting of Air Waybills (AWB).
• Prepare export permit declarations and liaise effectively with shippers, consignees, and airlines.
• Collaborate with Customer Service and Warehouse teams on operational matters to ensure seamless processes.
• Conduct thorough checks and verification of compliance for Dangerous Goods (DG) and Temperature Control cargo.
• Monitor console cut-off and cargo lodge times to ensure timely processing of urgent shipments.
• Ensure the accurate and timely processing of all import/export documentation, including MAWB, HAWB, and cargo manifests.
• Verify cargo details such as weight, slip, commercial invoice, and packing list before processing documents.
• Handle DG cargo declarations and liaise with third parties for DG packaging by relevant regulations and checklists (DGR).
• Prepare permit declarations for both import and export air shipments.
• Manage air shipment space booking and arrange pickup (trucking) services.
• Ensure air export cargoes are lodged promptly.
• Coordinate with airlines to ensure the timely closing of MAWB, distribution of cargo, and acceptance by the Terminal.
• Proactively send pre-alerts to customers and manage the sorting and distribution of documents, including the filing of MAWB and HAWB, to prevent administrative backlogs.
• Adhere to all customer-specific Standard Operating Procedures (SOPs) and relevant standard procedures.