Export Order Specialist at Eaton USA

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Complaint Handling, Order Fulfilment, Project Coordination, Sales Assistance, Problem Resolution, Communication, Billing Coordination, Invoicing, Contract Administration, Repair Requests, Product Returns, Accounts Receivable, Service Functions, Case Management, Language Proficiency

Industry

electrical;Appliances;and Electronics Manufacturing

Description

As an Export Order Specialist your primary function is to provide commercial support for portfolio of customers and being responsible for interfacing with both customers and internal parties via email, phone, chat and case management tool. To handle inquiries via phone, chat and email from customers and/or internal parties Complaint handling Full coordination of delivery and billing, including multiple product lines and respective sequencing of project orders to fulfill external customer project To handle a variety of pre-sales or post-sales service functions To provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration To resolve problems by applying established policies, procedures and tactics and using pro-active communication across an internal network of multiple product lines We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. Bachelor's degree (BSC/BA) 1-3 years of experience in customer support English language knowledge minimum B2 level, Local/Native Language

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Responsibilities

The Export Order Specialist provides commercial support for a portfolio of customers, interfacing with both customers and internal parties. Responsibilities include handling inquiries, coordinating delivery and billing, and resolving problems through established policies and procedures.