EXPORTS ADMINISTRATION AND TRANSPORT COORDINATOR- CO KILKENNY

Our client, a well-established business based in Co Kilkenny are looking to hire an Exports Administration and transport coordinator to join their growing team. The successful candidate will be an experienced administrator with a proven track record in delivering exceptional customer service. This is a permanent, full-time role.

REQUIREMENTS:

• 2 + years Administration experience required.
• A qualification or a keen interest in international business and cultures would be an advantage.
• Knowledge of or a qualification in the equine business sector an advantage.
• Strong knowledge in Logistics and transport planning an advantage.
• Understanding of production and dispatch a key advantage.
• Strong customer service experience in a fast-paced environment.
• Proficient across Microsoft Suite.
• Knowledge of SAP desirable but not essential

• Order entry right through to delivery and documentation processing and dispatch.
• Ad hoc queries on customer accounts whilst maintaining relationships with customers.
• Ensuring accounts are paid to date and all terms are adhered too.
• Booking deliveries and collections with relevant transport providers.
• Ensure that all delivery requests are met for all customers.
• Liaise and communicate with Customer Services and Sales to identify issues that may affect the agreed delivery time, to keep the customer updated.
• Work closely with the Operations team to ensure that accurate order information is obtained before a delivery is scheduled.
• Maintain trackers and communicate to the wider team as required.
• Any other ad hoc transport and account related tasks.
• Liaise with Hauliers and transport companies/freight forwarders to ensure seamless transportation to destination.