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Express Service Advisor Buick GMC West at Zimbrick Inc

Fitchburg, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Diagnostic Recommendations, Estimation, Technical Communication, Rapport Building, Time Management, Coordination

Industry

Motor Vehicle Manufacturing

Description

Are you looking for a job that combines your brilliant people skills with your enthusiasm for cars? Our customers’ lives and lifestyles are dependent on having safe, reliable transportation. They trust our service advisors to make recommendations that will keep their vehicles at peak performance and safe. You will be a key contributor of providing Outstanding Customer Service by ensuring vehicles are fixed right the first time. What We Provide Best of Madison Auto Dealer United Way Community involvement Paid in-house and manufacturer training and mentorship State of the Art Multi-Point inspection tool Flexible Schedules Experienced Service and Parts staff Full benefits package including 401k, match and profit sharing What You Will Do Listen to customer concerns and recommend appropriate diagnostic services or repairs Provide accurate estimates Coordinate services or repairs with technicians and parts department Follow-up with customers on repair status and charges for repairs Keep up-to-date knowledge of technical bulletins What You Will Bring Solid work ethic Positive and professional attitude Ability to build rapport and trust with customers Ability to demonstrate the company’s Core Values every day Requirements A valid driver’s license and good driving record Must be 18 years or older

Responsibilities

The Service Advisor listens to customer concerns to recommend appropriate diagnostic services and repairs. They coordinate with technicians and the parts department to provide accurate estimates and update customers on repair status.