Expressions of Interest - NT Claims Roles

at  Gallagher

Introduction:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.
Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.
Our dynamic and collaborative teams are based in our Darwin and Alice Springs offices, providing best practice claims and injury management support to our injured workers alike. With opportunities available to those totally new to the world of claims and wanting a move to a truly rewarding career, through to those experienced in claims, rehabilitation and return to work looking a change and to join a growing team, you can enjoy a great team culture, flexible working arrangements, professional/career development, and more!
To hear more about a career at GB, check out our careers page here: Gallagher Careers (gallagherbassett.com)
Further information on our opportunities can also be found below:

How you’ll make an impact:

• Claims Assistant: support the Claims function by undertaking administrative duties, including preparing correspondence, scheduling appointments, data entry, managing correspondence, and other adhoc tasks;
• Eligibility Officer: Coordinate new claim lodgements, undertake initial contact with key stakeholders, and determine initial entitlements;
• Claims Officer: Drive the claims process and liaise with key stakeholders, including injured workers, employers and treatment providers, as well as determining ongoing entitlements and liability;
• Return to Work Specialist: Support Claims teams with strategic return to work, recovery and independence advice, act as a mobile support to injured workers and liaise with treatment and rehabilitation providers;
• Liability and Technical Specialist: Support Claims teams in the provision of liability and entitlement advice, arrange medical and factual investigative intervention and liaise with legal providers.

About you:

• Highly developed communication and customer service skills, with the ability to engage and negotiate at all levels of organisation and with a varied set of stakeholders;
• A proactive and holistic mindset;
• Reliable with excellent time management and organisational skills and attention to detail;
• Empathetic and enthusiastic, with a strong sense of team and collaboration;
• A resilient attitude.

To be considered for this opportunity you must have right to live and work in Australia when applying.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Please refer the Job description for details