EXTERNAL ACCOUNT MANAGER (BRIGG)

Turnbull & Company is a family run business and Lincolnshire’s largest independent Builders’ Merchant. With just over 200 employees across our network of branches we have deep local roots and we are looking for talented people to join our expanding teams. We pride ourselves on being a top local employer offering competitive pay, benefits, training and career development.
We currently have an exciting opportunity for a full-time External Account Manager required across North and North East Lincolnshire. We are looking for someone to deliver outstanding service while driving revenue growth through new and existing customer relationships. You’ll be responsible for identifying business opportunities, presenting solutions, and securing profitable sales. Your key responsibilities will include:

• Present, promote, and sell products to existing and potential customers using strong communication and product knowledge.
• Perform in-depth needs analysis and cost-benefit evaluations to provide the right solutions for customers.
• Generate new business through proactive outreach, including cold calling and lead follow-up.
• Build, develop, and maintain long-term, positive customer relationships.
• Achieve and exceed sales targets, tracking progress and producing performance reports.
• Liaise with colleagues across our branches and work closely with suppliers to maximise profit opportunities and ensure smooth operations.
• Resolve customer queries and complaints efficiently to maintain high levels of satisfaction.
• Stay informed about market trends, competitor activity, and customer needs to identify opportunities for new products or services.
• Collaborate with the Business Development Manager and Directors to share insights and support wider business goals.
• Follow all company procedures and health & safety guidelines, contributing to a safe and productive working environment.