External Product Support - Fasterners, Tools & Equipment at Bearing Man Group BMG World
Pretoria, Gauteng, South Africa -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

0.0

Posted On

10 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Management, Market Data, Interpersonal Skills, Negotiation, Powerpoint

Industry

Marketing/Advertising/Sales

Description

MINIMUM REQUIREMENTS

  • Matric/ National Certificate NQF 4
  • Bachelor’s degree in engineering, Business Administration, or related field
  • Proven experience (5 years) in technical sales, product management, or related roles, preferably in the industrial or engineering sector.
  • Strong technical understanding of Fasteners, Tools and Equipment products.
  • Excellent communication, negotiation, and interpersonal skills.
  • Analytical mindset with the ability to analyse market data and trends.
  • Ability to travel extensively within the region and occasionally outside the region as needed.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Valid driver’s license and willingness to travel

How To Apply:

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Responsibilities

ROLES & RESPONSIBILITIES:

  • Represent the company in all forms of communication, maintaining good working relationships and networks with internal and external stakeholders, external suppliers, and clients.
  • Respond to and follow up on all enquiries by email, telephone and personal visits as required.
  • Responsibility for building and maintaining positive relationships with internal and external stakeholders.
  • Demonstrate a strong customer service focus and quality communication and output in all interactions with key stakeholders and external contacts.
  • Manage the development of geared product sales to meet budget targets in the region.
  • Develop and execute sales strategies to achieve sales objectives
  • Coordinate market research activities to understand customer needs, preferences, and market trends.
  • Utilize market insights to develop sales projections, budgets, and promotional campaigns
  • Identify potential markets for new products and assess market demand.
  • Collaborate with product management and marketing teams to introduce new products to the market
  • Utilise technical skills to assess gearbox applications and provide technical support to customers.
  • Troubleshoot product and application issues, resolving problems efficiently.
  • Promote and grow after-sales services, including maintenance, repairs, and technical support.
  • Monitor stock levels and prepare stock re-order proposals for the region.
  • Define stock holding models for efficient inventory management in the region
  • Expand and maintain relationships with original equipment manufacturers (OEMs) and contract customers.
  • Identify opportunities for OEM partnerships and contract business growth
  • Engage in approximately 80% travel within the region for customer visits and market activities.
  • Spend the remaining 20% of time in the office for administrative tasks and coordination
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