ABOUT US

Eurostampa, founded in 1966, is a family-owned Italian printing company renowned for nearly 60 years of expertise in premium labels for the wine, spirits, food, and cosmetics industries worldwide. As a leader in high-quality packaging solutions, we are committed to excellence, innovation, and superior service.
In 2011, as part of our growth strategy in the UK, Eurostampa acquired Gilmour & Dean LTD, a prestigious Glasgow-based company, established in 1846. Today, we continue to build on this rich heritage, delivering outstanding products with precision and care.
We’re looking for a detail-oriented External Quality Coordinator to manage quality issues, support customer visits, and drive continuous improvement. Experience in quality control and strong communication skills are key. If you’re proactive and ready to make a difference, apply now!

• Manage Customer Quality framework and manage customer quality complaints following standard operating procedures.
• Support customer visits where required offering technical support.
• Enhance, develop, and maintain the Internal/External non-conformance framework.
• Support the Quality Manager in all capacities
• Create and facilitate Toolbox Talks & One Point Lessons for department awareness across the business.
• Lead by example supporting all Health & Safety, Quality, Compliance and Environmental matters.
• Participate in out-of-specification and failure investigations and recommend corrective / preventative actions.
• Communicate effectively to all internal stakeholders.
• Manage and support customer queries, improvement projects and non-conformances raised.
• Actively participate in meetings regarding quality and continuous improvement.
• Chair Quality related meetings where appropriate to set required focus of the business to improve external Quality.
• Quarantine non-conforming products and assist in resort process.
• Set regular update meetings providing information of findings, issues, and actions.
• Provide support and communication of quality issues to key stakeholders.
• Understand customer specifications and tolerances.