External Sales and Service Advisor lead OBR at FirstRand Bank India

Ulundi Local Municipality, KwaZulu-Natal, South Africa -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Processes, Client Relationships, Cross Sell, Customer Service, Lead Generation, Sales Statistics, Market Trends, Business Opportunities, Personal Development, Account Management, Financial Performance, Sales Pipeline, Competitor Analysis, Proactive Solutions, Innovative Solutions, Hunting

Industry

Banking

Description

Job Description To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships. Achievement of embedded value hurdle rates/targets. Increase in average balance of the Business Unit assets as defined in the Financial Performance Report of the Business Unit. Track, control and influence sales activities with the specific aim to achieve previously determined sales targets. Maximise cross sell opportunities and strengthen client relationships at point of sale. Manage the growth of active customer Account Base through hunting, to increase client base. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions at point of sale. Leverage existing clients and grow portfolio through making contact and generating leads. Provide accurate and reliable sales statistics through daily cash-ups. Enter all Qualified leads into the sales pipeline or customer relationship management system and maintain on a daily basis. Analyse competitor information gathered and ensure active monitoring of market trends and influencers. Identify new business opportunities that impact on the industry. Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines. Track, control and influence sales activities with the specific aim to increase own sales results. Manage personal development to increase own skills and competencies. Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 08/10/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.

Responsibilities

The role involves applying appropriate sales processes to achieve sales targets and build client relationships. Additionally, it requires managing the growth of the active customer account base and delivering exceptional service to exceed customer expectations.