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Eyewear Consultant at Keplr Vision
Virginia Beach, Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

25.0

Posted On

13 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Optical Sales, Inventory Management, Patient Education, Eyewear Adjustment, Insurance Benefits Knowledge, Multitasking, Professional Etiquette

Industry

Hospitals and Health Care

Description
Eyewear Consultant - Coastal Vision Red Mill General Job Description & Responsibilities The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include: Review Physician’s prescriptions and orders based on medical charts Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences Provide honest but compassionate feedback about aesthetic choices in frames Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety Communicate with physician with questions or concerns about prescriptions and other eye-related issues Perform adjustments and repairs of eyewear Place optical orders with a general understanding of insurance benefits Experience & Skills Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and: Good organizational and multitasking abilities Coachable-open to feedback and continual improvement Flexible and adaptable Professional phone and office etiquette required Optical experience is preferred but not necessary-we will train the right person Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt
Responsibilities
The consultant is responsible for educating patients on corrective lens options and assisting with frame selection to meet medical and aesthetic needs. Additional duties include managing optical inventory, performing eyewear repairs, and processing insurance-based orders.