F&B Agent cum Bartender at IHG Career

, , Malaysia -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food & Beverage Service, Bartending, Beverage Preparation, Cocktail Creation, Cash Handling, Guest Relations, Communication, Multitasking, Hygiene Standards, Teamwork

Industry

Hospitality

Description

As a F&B Agent cum Bartender at Hotel Indigo Kuala Lumpur on the Park, you play a crucial role in delivering exceptional dining and beverage experiences to our guests. Your responsibilities include serving guests with professionalism, creating innovative beverages, and ensuring smooth operations within the Food & Beverage department. Responsibilities: Food & Beverage Service Greet guests warmly and professionally, ensuring they feel welcomed. Take food and drink orders accurately and deliver items promptly. Provide menu recommendations and assist guests with dietary preferences or questions. Ensure tables are properly set, clean, and maintained throughout service. Bartending Duties Prepare and serve a wide range of alcoholic and non-alcoholic beverages in accordance with standard recipes. Create signature cocktails to enhance the guest experience. Maintain a clean, organized, and fully stocked bar area. Ensure compliance with local alcohol regulations and hotel policies. Operational Support Assist in the setup and breakdown of service areas, including restaurants, bars, and banquet spaces. Perform opening and closing duties as assigned. Handle cash, process payments, and manage billing accurately. Guest Experience Address guest inquiries and resolve complaints with a positive and solution-focused attitude. Build rapport with guests to create personalized experiences and encourage repeat visits. Hygiene and Safety Adhere to food safety and hygiene standards as per hotel and local health regulations. Report any equipment malfunctions or maintenance issues promptly. Teamwork Collaborate with colleagues to ensure smooth operations and excellent service. Support other team members during busy periods or special events. Qualifications: Education and Experience Certificate or diploma in Hospitality, F&B Service, or a related field is an advantage. Prior experience in F&B service and bartending is preferred. Skills and Competencies Strong knowledge of beverages, including cocktails, wines, and coffee preparation. Excellent communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Positive attitude with a passion for delivering exceptional guest experiences. Other Requirements Flexibility to work shifts, including evenings, weekends, and public holidays. Proficiency in English & Bahasa (additional languages are an advantage). Attended Food Handler Training & Typhoid Injection valid. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area. Bring your story, to inspire new ones.

Responsibilities

The primary responsibilities involve delivering exceptional dining and beverage experiences by professionally serving guests, taking orders, making menu recommendations, and preparing/serving a wide range of alcoholic and non-alcoholic beverages according to standard recipes. Additionally, the role requires maintaining operational support, including setting up service areas, handling payments, and ensuring compliance with all hygiene and safety regulations.