SKILLS AND REQUIREMENTS

• Strong communication skills – Clearly relay orders and requests between the kitchen and front-of-house teams.
• Excellent customer service – Polite, attentive, and professional when interacting with guests.
• Attention to detail – Ensure food is presented correctly and delivered to the right tables promptly.
• Teamwork and collaboration – Work efficiently with kitchen and service staff to maintain smooth operations.
• Physical stamina and speed – Comfortable working on your feet for long periods and moving quickly in a fast-paced environment.

ABOUT THE ROLE

The Fox at Oddington is a modern country pub and restaurant, based in The Cotswolds. As an F&B Assistant, you’ll be responsible for delivering exceptional service to our guests at all times. You will ensure the smooth efficient running of service throughout the restaurant and will go the extra mile for our customers in ensuring a fantastic experience. It would be advantageous to have previous experience, although all candidates will be considered who have had positions in a similar role.
SALARY: £12.38 per hour + Tronc
HOURS: 40hours per week - weekend work included

RESPONSIBILITIES

• Ensure the restaurant is set up for service, respecting the restaurant-specific standards
• You will assist with the duties of the bar, making coffee’s/ tea’s
• Delivering outstanding customer service and exceeding guest expectations
• Ensure that all work equipment, crockery, cutlery and glassware, are always perfectly polished and in good condition, and stocked where they need to be
• Have a thorough knowledge of all dishes and beverages on the menu, being able to bring them “to life” in conversation with guests, and be aware of all potential allergens
• Keep a constant attentive eye on the timing and flow of service at your tables, highlighting any delays to your manager
• Ensure all bills presented to the guests are correct, and are cashed off correctly
• Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision.
• Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world.