Why work for us
Welcome to Edgbaston Park Hotel, a stylish and modern hotel located in the beautiful suburbs of Edgbaston, within close proximity to Birmingham city centre. Owned by University of Birmingham, we opened our doors in 2018 and have quickly established ourselves as one of the leading hotels in Birmingham.
As a member of our team, you will have the opportunity to work in a unique and inspiring environment alongside friendly and supportive colleagues.
We offer a competitive salary, an amazing staff benefits and discounts platform, and a great pension scheme. When you work with us, you can also benefit from hotel discounts for you and your family; meals on duty; a discounted West Midlands travel card; a uniform; incentives and recognition schemes; training and career development opportunities; and an Employee Assistance Programme (EAP scheme).
We value diversity and inclusivity and are committed to creating a welcoming and supportive work environment for all employees. If you are passionate about hospitality and want to join a dynamic and exciting team, we invite you to explore our current job openings and apply to join us at Edgbaston Park Hotel.
F&B Assistant
Contract: Permanent
Hours: 20 hours per week (including evening and weekend working)
Hourly rate: £12.21 per hour
Closing date: 30 April 2025
Voted Hotel of the Year 2023 and 2024 at the Midlands Food, Drink & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.
If you are looking for a rewarding career, come and join our F&B team in providing exceptional food and beverage services in our Bar, Restaurant and Conference & Banqueting facilities. Your focus will be on ensuring guests have a great experience.
Your contribution will support our overall vision of delivering world-leading hospitality. Your main activities will include:
Providing service to guests in our Bars, Restaurants and Conference & Banqueting areas, in a timely, courteous, pro-active and professional manner.
Maintaining good housekeeping practices; ensuring a safe, clean, tidy and pleasant working environment.
Actively promoting the F&B outlets and keeping up-to-date with the latest food and drink menus and offerings.
Supporting with facilitating conferences and functions as required.
Handling minor complaints in a professional and courteous manner and providing appropriate solutions.
Embracing every opportunity to enhance guest service and maximise sales in a discreet and professional manner.
Embracing opportunities to learn and develop.
Ensuring you adhere to standards (personal and professional) of presentation and service at all times.
The successful candidate will ideally have F&B experience within a hotel, bar, restaurant or conference and banqueting facility. You should be a highly motivated individual with exceptional customer service and team working skills and have a genuine desire to provide exceptional service to every guest you meet. You should also be reliable and flexible.
Job description
Please send your CV and covering letter to careers@edgbastonparkhotel.com
The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.
Hive Employee Voice Certified organisation
We’re proud to be a Hive Employee Voice Certified organisation, cultivating a culture based on people, not profits.
A Hive Employee Voice Certified organisation is dedicated to improving their employee experience, through the power of employee voice.
It signifies the care, support, and desire for leaders to want to make everyday at work the best it can be for their people.
Edgbaston Park Hotel and Conference Centre is an equal opportunities employer and applicants will be shortlisted and recruited on the sole basis of their relevant skills, experience and qualifications. If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact careers@edgbastonparkhotel.com or call the People & Culture Team on 0121 414 8927

Please refer the Job description for details