F&B Assistant, The Three Horseshoes at Bamford Collection

West Oxfordshire, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

12.89

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Food and beverage service, Menu knowledge, Allergen awareness, Table service, Cash handling, Communication, Attention to detail

Industry

Hospitality

Description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET. SALARY: £12.89 per hour plus tronc HOURS: up to 30 hours per week, including weekends. ABOUT US Found in the heart of the Cotswolds’ picturesque Windrush Valley, The Three Horseshoes is a beautifully restored 18th-century pub brimming with charm, character, and community spirit. It offers a warm welcome with locally brewed ales, craft beers, and a seasonal menu of comforting pub classics and wood-fired pizzas. With a number of elegantly styled rooms, a spacious garden overlooking the rolling hills of the countryside, and regular live acoustic music, it’s the perfect countryside retreat for food lovers, walkers, and weekend explorers alike. YOUR RESPONSIBILITIES You will be responsible for delivering exceptional service to our guests at all times. Ensure the restaurant, pub and private dining spaces (depending on where the need is) are set up for every meal period, respecting the restaurant-specific standards. Delivering outstanding guest service by exceeding guest expectations. Have a thorough knowledge of all dishes and beverages on the menu, being able to bring them “to life” in conversation with guests, and be aware of all potential allergens Keep a constant attentive eye on the timing and flow of service at your tables, highlighting any delays to your manager Ensure all bills presented to the guests are correct and are cashed off correctly Bring our purpose to life by driving meaningful social and environmental improvements, contributing to our journey as a B Corp, and aligning with our sustainability vision. Inspire and empower our customers, suppliers, and partners to live and work more consciously, creating a lasting positive impact on the world. PERKS & BENEFITS Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one. Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

Responsibilities

You will be responsible for delivering exceptional guest service and ensuring the restaurant and pub spaces are properly set up for service. You must maintain thorough knowledge of the menu and allergens while managing the flow of service and accurate billing.