F&B Attendant/ Gelateria - Serafina San Juan at The Condado Collection

San Juan, , United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality Oriented, Customer Service, Cash Handling, Menu Knowledge, Safety Procedures, Team Support, Bilingual, Time Management, Problem Solving, Attention to Detail, Flexibility, Communication, Cleanliness, Professional Appearance, Service Standards, Efficiency

Industry

Hospitality

Description

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. Serafina San Juan is a global brand of 35 Italian restaurants, with a strong presence in New York City. Serafina has been giving a modern twist to Puerto Rico’s cuisine since 2015. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together! Key Responsibilities Welcome and acknowledge all guests according to our restaurant standards, anticipating and addressing guests service needs. Serve orders to all guests. Complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Anticipate and communicate replenishment needs. Knowledgeable in the Step of Service. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Set up and maintain cleanliness and condition of the service area and restaurant. Ensure adherence to quality expectations and standards. Check station assigned, prior to opening, for cleanliness of tables and chairs, proper setup of tabletop. Have necessary equipment to work with: tray, pen, corkscrew, etc. Knowledgeable of all menu items, their garnishes, contents and preparation methods. Prepared to answer guest questions about the menu in a direct, concise way. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor. Complete safety training and certifications. Develop and maintain positive working relationships with others, support the team to reach common goals. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information. Perform other reasonable job duties as requested by supervisors. Qualifications Hospitality oriented Previous experience as an attendant or in a similar role in a restaurant, bar in hospitality. Able to handle difficult situations effectively Able to work quickly and efficiently, especially under pressure Must be able to lift to 25 pounds Flexibility to work various shifts, including evenings, weekends, and holidays. Fully Bilingual (Spanish and English) Benefits 401(k) Employer Contribution to 401(k) The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Responsibilities

The F&B Attendant is responsible for welcoming guests, serving orders, and maintaining cleanliness in the service area. They must also handle cash reports and ensure adherence to quality standards.