SUMMARY DESCRIPTION:

The Food & Beverage Attendant is responsible for creating the overall guest experience, taking, and filling food/beverage orders, completing side work, maintaining health code standards, and providing excellent customer service for our guests as defined by outlet standards. Pay rate is $15.00/hour, plus shared tips. We are needing people with open availability to cover all shifts.

CERTIFICATION REQUIREMENTS:

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws

PHYSICAL REQUIREMENTS ASSESSMENT

Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

SENSORY ABILITIES:

2 Ability to see
2 Ability to distinguish colors
2 Ability to hear
2 Ability to smell
2 Ability to taste
2 Sense of touc

List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Provides prompt, efficient, and friendly quality service to all guests of the casino.
• Complies with cash-handling procedures.
• Maintains current and accurate knowledge of all menu items.
• Reviews with guest all food and beverage items to ensure accuracy of order.
• Learns guests’ preferences and make recommendations based on preferences.
• Cleans and organizes workstations according to department standards and health requirements.
• Must comply with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.
• Attends periodic meetings and training sessions.
• Provides outstanding customer and employee service at all times.
• Always present oneself with a neat and clean appearance.
• Performs other duties as assigned.