F&B Banquet Supervisor at Accor

Central Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Banquet Event Order Adherence, Pre-requisition Checking, Menu Coordination, Service Standard Maintenance, Guest Complaint Handling, Incident Reporting, Equipment Tracking, Requisition Handling, Staff Supervision, Manning Allocation, Staff Development, Conflict Resolution, Overtime Tracking, Employee Relationship Management, English Proficiency, MS Excel

Industry

Hospitality

Description

Company Description Novotel Jakarta Cikini is strategically located in Cikini, the heart of Jakarta. Close to Taman Ismail Marzuki, Metropole, and Dr. Cipto Mangun Kusumo Hospital. The 245-room hotel features Food Exchange Restaurant with ideal offerings for business and meeting purposes. It provides free bicycles, private parking, an outdoor swimming pool, and a fitness center. Other facilities at the property include a restaurant, room service, a 24-hour front desk, and free WiFi. Located in the heart of Central Jakarta, Novotel Jakarta Cikini offers the most convenient stay in the city center. Enjoy your stay in the 245-room hotel and indulge your taste buds at our Food Exchange, a casual International Buffet restaurant. This modern business hotel is close to Jakarta's Golden Triangle, minutes from the CBD, SCBD, and Dr. Cipto Mangunkusumo National General Hospital, Proclamation Monument, Taman Ismail Marzuki, Taman Menteng, and Jakarta's Gambir train station. Located on Jalan Cikini, Central Jakarta's heritage tourism destination, Novotel Jakarta Cikini provides access to explore Central Jakarta's historical sites and minutes from the glittering city center of Jakarta. Job Description Assist and ensure that the setup of function room is in accordance to Banquet Event Order Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event Supervise the maintenance of service standards during banquet service operations Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep Banquet Manager informed of incidents during or after the function. Keep track of banquet service operating equipment to ensure par level for smooth operations Handle requisition of items which require replacement Attend all meetings and trainings as assigned by management Ensure that all service and storage areas are kept safe, clean and locked Assist the management to supervise the junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. Plan the manning allocation/work assignment per Banquet event Assist Banquet Manager in staff’s development, counselling and resolving staff conflict Input weekly entry of Banquet staff overtime and allowances Establish and maintain effective employee working relationship. Qualifications Indonesian citizen only Certificate in Food & Beverage will be an advantage Minimum 2 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Working knowledge of MS Excel, Word, & PowerPoint Good communication and customer contact skills Service oriented with an eye for details Ability to work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Must be well-presented and professionally groomed at all times Job-Category: Food & Beverage Job Type: Temporary Job Schedule: Full-Time

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Responsibilities

The supervisor must ensure function room setups strictly follow the Banquet Event Order and coordinate closely with the Chef regarding the menu served for each event. They are responsible for supervising service standards during banquet operations and promptly responding to guest demands or complaints with tact and sincerity.