F&B Captain - Hills Pool Deck at Radisson Hotel Group

Al Sabkha, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

2000.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Coordination, Service Excellence, Guest Engagement, Service Standards, Brand Guidelines, Complaint Handling, Daily Briefings, POS Systems, Billing Procedures, Hygiene Standards, Inventory Monitoring, Training, Mentoring, Upselling, Cash Handling

Industry

Hospitality

Description

Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Job Description Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food & Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience! We are currently seeking a Waiter/Waitress to join our vibrant team. At Radisson Dubai Damac Hills, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences As a Food & Beverage Captain, you bring a refined level of hospitality, a customer-centric approach, and a genuine passion for enhancing the dining experience to our vibrant Food & Beverage Team. Your commitment to creating memorable moments for our guests makes you a valuable asset to our team. Supervise and coordinate the activities of waiters, bartenders, and hostesses during assigned shifts. Ensure smooth daily operations of Hills Pool Deck, maintaining service excellence and guest satisfaction. Welcome and engage with guests, ensuring personalized and memorable dining experiences. Monitor service standards, presentation, and adherence to brand guidelines. Handle guest feedback, complaints, and special requests promptly and professionally. Conduct daily briefings and allocate staff duties according to business levels. Ensure all orders are accurately entered into the POS system and billing procedures are followed. Maintain cleanliness, hygiene, and safety standards in compliance with UAE regulations. Monitor inventory levels, coordinate with the bar and kitchen, and report shortages. Train, mentor, and support team members to improve performance and upselling techniques. Ensure upselling of food, beverages, and promotions to maximize revenue. Assist management in achieving departmental targets and KPIs. Ensure proper cash handling and closing procedures are followed. Salary Band Competitive Salary provided - AED 2,000 Service Charge Average - AED 700 Accommodation provided at Al Khail Gate Qualifications Minimum 2–3 years of experience in a supervisory role within a hotel or upscale restaurant. Previous experience in pool bar or outdoor dining operations is preferred. Strong knowledge of food & beverage service standards and sequence of service. Excellent leadership and communication skills. Familiarity with POS systems and basic reporting. Ability to work flexible shifts, including weekends and public holidays. Well-groomed, professional appearance and positive attitude. Additional Information Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know. Job Family Group: Food & Beverage

Responsibilities

The Food & Beverage Captain will supervise and coordinate the activities of service staff during assigned shifts to ensure smooth daily operations of the Hills Pool Deck, focusing on service excellence and guest satisfaction. Key duties include welcoming guests, monitoring service standards, handling feedback, conducting briefings, managing POS entries, maintaining hygiene, monitoring inventory, and training team members.