Reporting to the Director of Operations, as F&B Coordinator you will play a central role in the day-to-day organisation of the food and beverage operation throughout the hotel.
We are looking for someone who is friendly, organised, and a great communicator!

As F&B Coordinator, key aspects of your role will include (but are not limited to):

• Support managers across all of the hotel’s F&B venues, including SUSHISAMBA restaurant, W Lounge, Room Service and Event Operations
• Manage the schedules of the hotel’s casual pool, ensuring the right resources are in the right place at the right time
• Support HR and venue managers by ensuring weekly payroll reports run correctly
• Answer phone calls and respond to emails related to group enquiries in venues
• Provides necessary information to guest via telephone and email
• Work with Finance and F&B managers to ensure financial information is recorded correctly
• Supervise reservations platforms
• Prepare reservation information for venue managers
• Ensure sufficient menu and collateral stock in venues, placing required orders
• Coordinate with Kitchen and Marketing for new menu launches
• Support the Director of Operations with project-related work as required

Our ideal F&B Coordinator is someone who has:

• Confidence interacting with guests and employees
• Strong communication skills – both written and verbal English
• Multi-tasking skills
• Comfortable using computers and systems
• The ability to be self-directed
• The ability to prioritise tasks
• Previous experience working in a front-of-house role is desirable
• A positive mindset
• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops