F & B Outlet supervisor at Makeready LLC

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Organizational Skills, Problem-solving, Food Safety Knowledge, Sanitation Standards, POS Systems, Financial Management, Inventory Management, Staff Training, Customer Service, Cost Control

Industry

Hospitality

Description

Steeped in tradition and infused with timeless Texas charm, The Menger Hotel seamlessly blends historic grandeur with modern comfort. Its beautifully preserved architecture and elegant interiors echo over 160 years of storied heritage. Located just steps from the Alamo, this Historic Hotels of America landmark stands as a true Texas icon. As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job pe About the Role: The F & B Outlet Supervisor plays a pivotal role in ensuring the smooth and efficient operation of food and beverage outlets within the organization. This position is responsible for overseeing daily activities, managing staff, and maintaining high standards of customer service and product quality. The supervisor will coordinate with kitchen and service teams to deliver an exceptional dining experience that meets both company standards and customer expectations. Additionally, the role involves monitoring inventory, ensuring compliance with health and safety regulations, and contributing to the outlet’s financial performance through effective cost control. Ultimately, the F & B Outlet Supervisor acts as a leader and motivator, fostering a positive work environment that drives team performance and customer satisfaction. Minimum Qualifications: * High school diploma or equivalent; a degree or diploma in hospitality management is preferred. * At least 2 years of experience in a supervisory role within a food and beverage environment. * Strong knowledge of food safety and sanitation standards. * Proven ability to manage and lead a team effectively. * Excellent communication and interpersonal skills. Preferred Qualifications: * Certification in food safety or related hospitality certifications. * Experience with point-of-sale (POS) systems and inventory management software. * Previous experience working in a high-volume or upscale food and beverage outlet. * Basic financial acumen related to budgeting and cost control. * Multilingual abilities to serve a diverse customer base. Responsibilities: * Supervise and coordinate daily operations of the food and beverage outlet to ensure efficient service delivery. * Manage, train, and motivate outlet staff to maintain high levels of customer service and operational excellence. * Monitor inventory levels, place orders as necessary, and ensure proper stock rotation to minimize waste. * Ensure compliance with all health, safety, and sanitation regulations and company policies. * Handle customer inquiries, feedback, and complaints promptly and professionally to maintain customer satisfaction. * Assist in budgeting, cost control, and financial reporting to achieve outlet profitability targets. * Collaborate with kitchen and bar teams to ensure timely and quality food and beverage service. * Prepare work schedules and manage labor costs while maintaining adequate staffing levels. Skills: The F & B Outlet Supervisor utilizes leadership and communication skills daily to guide and motivate the team, ensuring smooth operations and excellent customer service. Organizational skills are essential for managing schedules, inventory, and compliance with health and safety standards. Problem-solving abilities are frequently applied when addressing customer concerns or operational challenges. Knowledge of food safety and sanitation is critical to maintain a safe and hygienic environment. Additionally, familiarity with POS systems and financial management supports effective cost control and reporting, contributing to the outlet’s overall success.

Responsibilities

Oversee daily operations of food and beverage outlets, managing staff and ensuring high standards of customer service and product quality. Coordinate with kitchen and service teams while monitoring inventory and maintaining compliance with health and safety regulations.