Full job description

Radisson Hotel and Conference Calgary Airport is looking for energetic individual for the position of Food & Beverage Outlet Supervisor to oversee daily operations in our restaurant or hospitality setting. The ideal candidate will possess strong leadership skills, extensive food industry knowledge, and a passion for delivering exceptional customer service. This role involves supervising staff, managing food and beverage service, ensuring food safety standards, and maintaining a welcoming environment for guests. Previous restaurant management or hospitality experience, including supervising teams and handling food service operations, is essential to succeed in this position.

Responsibilities

• Supervise daily food and beverage operations to ensure high-quality service and customer satisfaction
• Oversee food preparation, cooking, and presentation to meet safety and quality standards
• Manage POS systems, including Micros POS, for order processing and cash handling
• Lead, train, and motivate team members to deliver excellent hospitality experiences
• Handle interviewing, hiring, onboarding, and performance management of staff
• Maintain compliance with food safety regulations and proper food handling procedures
• Coordinate with kitchen staff to ensure efficient workflow and timely service
• Oversee restaurant cleanliness, organization, and adherence to health codes
• Manage inventory levels and assist with ordering supplies as needed
• Resolve customer complaints promptly and professionally to ensure guest satisfaction
• Support restaurant management in implementing policies and achieving operational goals

Qualifications

• Proven supervising experience within the food service or hospitality industry
• Strong knowledge of food preparation, cooking techniques, and food safety standards
• Experience with POS systems such as Micros POS; cash handling skills required
• Degree or Diploma in Hospitality is preferred.
• Excellent customer service skills with a focus on hospitality excellence
• Leadership ability to manage a team effectively and foster a positive work environment
• Able to work flexible schedule including weekend and holidays.
• Background in restaurant management or related roles preferred; hotel or barista experience is a plus
• Knowledge of food industry regulations, food handling procedures, and kitchen operations

Salary: Competitive salary based on experience.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

• Work Location: In person