F&B PR MANAGER

Main Purpose:
The F&B PR Manager is in charge of defining an image of excellence to promote the prestige of our F&B outlets in the heart of Milan on the local territory.
Reports to: Hotel Manager.

Main duties and responsibilities:

• Locally promotes the F&B outlets and programs, promotions and new events.
• Ensures a smooth information flow to brand communications who then helps to push on behalf of the F&B outlets key stories to the local stakeholders.
• Update F&B department heads and Team Members about all concerning news.
• Supports the development of F&B outlets marketing.
• Work closely with the F&B Manager and the other F&B HODs to promote the outlets.
• Consistently demonstrates sound technical knowledge of Rocco Forte Hotels PR systems and practices.
• Is aware of changes in legislation affecting PR activities and takes appropriate action to ensure that the hotels are compliant with the law.
• Work closely the PR Manager in promoting Rocco Forte Hotels as a Company.
• Proactively looks for opportunities and trends in the market that will assist F&B outlets in tough or downturn situations, by providing strategies to improve performance.
• Regularly monitors competitive set PR and Marketing initiatives, which gains relevant exposure in the market.
• Networks effectively to build key relationships within the industry and the PR profession, in order to gain new insights and forge key local partnerships for the Company.
• Builds the reputation of the Hotel F&B outlets through events, new initiatives and collaborations.

We offer:

• Temporary contract (1 year) according to C.C.N.L. Settore Turismo.
• Learning & development activities and career opportunities.
• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products “Irene Forte”.
• Staff celebrations.

Competencies required:

• Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.
• Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.
• Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
• Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
• Service excellence: Delivers service standards, which consistently exceed guest expectations.
• Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.

Other requirements:

• Innovative, creative and driven individual with an excellent understanding of the luxury F&B market;
• A minimum 2 years’ experience in an upscale or luxury field, managing a communications strategy;
• Experience within a communications role and ideally proven management and development skills;
• Demonstration of successful strategic partnerships, positioning and promotional campaigns;
• Fluent in both local language and English, both oral and written;
• Strong media, influencer and luxury industry contacts;
• Excellent knowledge of local area;
• Well-developed writing skills to include press releases, press kits, etc.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03)

• Locally promotes the F&B outlets and programs, promotions and new events.
• Ensures a smooth information flow to brand communications who then helps to push on behalf of the F&B outlets key stories to the local stakeholders.
• Update F&B department heads and Team Members about all concerning news.
• Supports the development of F&B outlets marketing.
• Work closely with the F&B Manager and the other F&B HODs to promote the outlets.
• Consistently demonstrates sound technical knowledge of Rocco Forte Hotels PR systems and practices.
• Is aware of changes in legislation affecting PR activities and takes appropriate action to ensure that the hotels are compliant with the law.
• Work closely the PR Manager in promoting Rocco Forte Hotels as a Company.
• Proactively looks for opportunities and trends in the market that will assist F&B outlets in tough or downturn situations, by providing strategies to improve performance.
• Regularly monitors competitive set PR and Marketing initiatives, which gains relevant exposure in the market.
• Networks effectively to build key relationships within the industry and the PR profession, in order to gain new insights and forge key local partnerships for the Company.
• Builds the reputation of the Hotel F&B outlets through events, new initiatives and collaborations