Hotel Meudon is a small hotel just outside Falmouth seeking a F&B led supervisor who prides themselves on fantastic personable customer service.
This role is a diverse with the needs to oversee and supervise F&B shifts but also the need to be able to cover the reception desk at times as well as guest relations, being able to build on customer relations throughout their stay.
If you think you have a bubbly, outgoing and friendly personality as well as fantastic organisational skills this may be the job for you!

The Person

• Reliable
• Have great attention to detail
• Team player
• Professional
• Personable
• Friendly and welcoming
• Supervisory Skills
• Food and Beverage Knowledge

JOB DESCRIPTION

Responsibilities:

• Lead an F&B shift from the front in breakfast, lunch or dinner service
• Give great service to all guests from the moment they arrive
• Supervise a team to create a successful operation
• oversee rotas and change in managers absence
• Contribute to a great monthly beverage stock take
• Provide information about hotel amenities, services, and local attractions
• Handle guest check-ins and check-outs efficiently and accurately
• Process payments and maintain accurate records of guest transactions
• Resolve guest complaints or issues promptly and effectively

Essentials Skills -
Ability to reliably commute to place of work
Proficient in computer skills
Strong customer service skills with a friendly and professional demeanour
Ability to multitask and prioritize tasks in a fast-paced environment
Attention to detail and accuracy in handling guest information and transactions
Teamwork mentality with the ability to work on own initiate als

• Lead an F&B shift from the front in breakfast, lunch or dinner service
• Give great service to all guests from the moment they arrive
• Supervise a team to create a successful operation
• oversee rotas and change in managers absence
• Contribute to a great monthly beverage stock take
• Provide information about hotel amenities, services, and local attractions
• Handle guest check-ins and check-outs efficiently and accurately
• Process payments and maintain accurate records of guest transactions
• Resolve guest complaints or issues promptly and effectivel