F-B Supervisor at Pure Canadian Gaming Corp.

Calgary, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

0.0

Posted On

20 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Decision Making, Supervisory Skills, Mentoring, Communication, Staff Scheduling, Inventory Control, Cost Control, Restaurant Operations, Employee Evaluation, Point of Sales, Proserve Certification

Industry

Gambling Facilities and Casinos

Description

Title Food & Beverage Supervisor REPORTS TO Food & Beverage Manager SUMMARY The Food & Beverage Supervisor assists the Food and Beverage Manager in managing the department to ensure superior guest satisfaction. This individual will assist in overseeing the overall food and beverage operations at the casino. CORE COMPETENCIES * Customer Service * Decision Making and Judgement * Supervisory and Mentoring * Communication JOB DUTIES * Assist Food and Beverage Manager in managing the department to ensure superior guest satisfaction. * Assist with scheduling staff. * Assist with Inventory and Cost Control. * Handle customer inquiries and complaints in a quick and effective manner. * Assist with basic restaurant operations. * Able to motivate staff. * Ensure policies and standards are adhered to. * Supervise staff, building morale and fostering an environment of co-operation and efficiency. * Assist with ordering food, including food and alcohol * Assist staff members in dealing with difficult patrons, including any food and or beverage concerns. * Assist in employee evaluations and discipline when required. REQUIREMENTS * Prior supervisory experience preferred. * Strong Food and Beverage knowledge. * 3 – 4 years’ experience working in Food and Beverage operations. * Excellent communication skills. * Computer knowledge * Point of Sales system knowledge * Proserve certification * Individuals 18 years or over * Available to work all shifts, including evenings, weekends, and holidays * Ability to obtain a security clearance. * Pleasant, out-going, energetic individuals * Someone who is enthusiastic * Team player * Willingness to learn WORK CONDITIONS * Must be able to stand for prolonged time periods * Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking * Must be available to work all shifts including evenings, weekends, and holidays * Must be able to work in a fast-paced working environment

Responsibilities

Assists the Food and Beverage Manager in overseeing casino dining operations to ensure superior guest satisfaction. Responsibilities include supervising staff, managing inventory, and handling customer inquiries and complaints.