F&B Supervisor - Talea

at  Mandarin Oriental Hotel Group

SKILLS & REQUIREMENTS:

• High school diploma or suitable equivalent
• Previous experience in the same role in a luxury hotel is required
• Well-groomed, professional appearance
• Outstanding written and verbal communication skills
• Physically agile, and able to stand for extended periods.

• Check the appearance of staff too if in compliance with the Hotel grooming standards.
• Ensures a high standard of sanitation and hygiene in the restaurant.
• Promotes up-selling at all levels and by personal efforts through guest contact.
• Handles all guest comments and complaints and advises the Outlet Manager.
• Recommends to the Outlet Manager changes in standards and/or equipment to improve service
• Attends as well as organizes training sessions whether within or outside of working hours
• Ensure that the operating equipment and general supplies for the restaurant are maintained at the established par stocks and initiate requisition for additional equipment if necessary
• Posts orders in Micros and collect money in cash or credit cards payment
• Welcomes and bids farewell to all guests
• Any other duties, which may be assigned to you from time to time as directed by your supervisor or manager.