F&B Taboo - Food & Beverage Supervisor

at  Great Gulf Group

Taboo Muskoka is hiring an F&B SUPERVISOR! Are you a leader, detailed oriented and organized? Do you love meeting new people and not only know what it means to meet customer expectations, you ‘exceed them’ for breakfast?! If you have your SMART SERVE, are a self starter, can work under pressure and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you!
Come work & play on beautiful Lake Muskoka this summer! Staff Housing Available! Taboo Muskoka is a privately owned Resort and Golf Operation in Gravenhurst, Ontario. Our mandate is to ‘Create happiness by offering incredible Muskoka experiences to our guests and team.”
Our Food & Beverage team is looking for an F&B SUPERVISOR to work in the Boathouse Restaurant. Assisting the F&B Manager, you will supervise & lead front of house staff to provide guests with professional, personable, knowledgeable and efficient service.
Join Taboo Muskoka’s Food & Beverage team now!

PHYSICAL ENVIRONMENT & REQUIREMENTS

• Indoors and outdoors in the spring/summer and fall weather conditions on covered patio, dining room and conference rooms.
• Moving furniture when preparing special arrangements.
• Must be able to lift 50 LBS.
• Long periods of standing on your feet.
• Must be willing to work morning shifts, evening shifts, weekends and holidays.

EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)

• Previous experience in fine dining an asset;
• Must be a minimum of 18 years of age;
• Ontario Smart Serve certification;
• Food handling certification an asset but not required;
• First Aid/CPR certification an asset but not required

• Orchestrate set-up, mise en place, meeting rooms and bar for service.
• Organize reservations/set-up, server sections for shift.
• Maintain Food and Beverage inventories, count and spillage sheets.
• Assist Food and Beverage Manager with Boathouse/Event operations, as directed, pertaining food and beverage requirements.
• Responsible for forecasting and managing daily staffing levels to ensure adequate staffing for all events and daily operations.
• Accountable for the performance, conduct, discipline and deportment of food and beverage staff.
• Counsel staff in regard to performance issues in accordance with SOP’s and HR procedures.
• Accountable for adherence to all food and beverage procedures and policies.
• Greet guests, present menus, inform of any features, make recommendations and answer questions regarding food and beverage items.
• Engage, converse and interact with guests in a positive, friendly, professional, courteous and respectful manner at all times;
• Ensure food and beverage servers are taking orders in a timely fashion and communicate with Executive Chef in regard to reservations/guests numbers.
• Ensure that all rooms and Boathouse Patio are closed properly and clean/stocked for next shift.
• Ensure that staff clock out immediately after cash-out is printed. Take daily paperwork/cash-outs, accounting forms to front desk, and/or safe deposit.
• Ensure that all closing procedures are completed, lights/music off and Boathouse is completely locked up.

EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)

• Previous experience in fine dining an asset;
• Must be a minimum of 18 years of age;
• Ontario Smart Serve certification;
• Food handling certification an asset but not required;
• First Aid/CPR certification an asset but not required.