If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
The Residential Face-to-Face (F2F) Analyst position is responsible for direct engagement with F2F internal teams and external partners to deliver key insights from data analysis to support effective decision making and drive competitive advantage. Reporting to the F2F Analytics Manager, key responsibilities will require the ability to explore various datasets, learn and recorded data processes, root cause analysis data issues, and effective relationship building and communication.
Job Description

Key Accountabilities

• Explore F2F datasets to uncover insights supporting decision making and process improvement
• Use visualizations to effectively communicate data insights with internal and external stakeholders
• Collaborate with field and operations teams to outline key KPIs to drive effective analysis
• Partner with analytics team developers to learn and outline data definitions and process flows
• As needed, train internal and external partners on data processes, use, and interpretations

Education, Experience, & Skill Requirements

• 0 to 1 years of relevant experience
• Knowledge of competitive energy industry beneficial
• Proven analytical and communication skills
• Ability to work independently and drive positive change
• Experience using Microsoft Office; particularly Excel
• Experience working with complex datasets a plus
• Experience gained through college degree programs and/or certifications is applicable to above skills

Key Metrics

• Achievement of channel sales, PUC, and margin goals
• Understanding of business strategies, rules, and dynamics
• Effective communication of data insights and processes with stakeholders
• Data analysis, KPI accuracy, and insight quality
• Effective data and process documentation
• Achieve goals and deadlines

Job Family
Sales
Company
Vistra Retail Operations Company
Locations
Irving, Texas
Texas
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request

Please refer the Job description for details